We are an organization that favors proximity and personalized relationship, counseling with rigor and professionalism with the sole aim of helping and guiding our customers. The activities of Ervanário Portuense and scope of business are developed around:
At the same time, we have the Office of Integrative Medicine and Therapies, a multidisciplinary team of doctors, nutritionists and therapists, all integrated order to offer holistic care, based on the foundations of Integrative Medicine.
Our mission is to provide customers the best natural products in order to promote health and well-being. Its fundamental aspect of our commitment to quality of service, customer needs and respect for the environment. We try to work on a sustainable economic basis for business growth, expansion and development opportunities for all employees.
Being an organization of sale of natural products of reference, recognized for the quality and diversity of products it sells and be an active agent in the creation of a more responsible community to promote practices that promote health and well-being.
Tree - Transmits longevity values, security and balance. Plant leaf - represents nature and modernity. Letter "P" - Since there are many herbal remedies, the word "porto" is the best that identifies and differentiates the company. The initial letter "P" of "porto" allows the rapid identification of our company.
The joint of the three concepts (tree leaf and the letter "P") is born the new logo Ervanário Portuense! The "P" in association with the leaf resembles the tree structure, which conveys values longevity, security and balance.
Ervanário Portuense has implemented the food safety management system, HACCP, in order to manage and monitor appropriately all internal processes while maintaining or increasing their quality, so as to provide the conditions and the basic activities needed for a food security environment suitable for production, handling and delivery of safe end products and food safe for consumption.
Therefore, Ervanário Portuense has the food security policy:
Modern societies, with its characteristics of high capacity and innovation, require active intervention, attentive and responsible able to promote health, wellness, balance and improved quality of life.
The responsiveness of the Ervanário Portuense is based on its employees, acting freely and responsibly.
It is in this space of individual freedom that the values and ethical principles are particular relevance and meaning, the accent an internal dynamic of operation referenced in the interests of internal and external customers, the credibility booster among people and community.
We believe that personal ethics and professional ethics is just one. Are the people who are ethical and in that sense, companies earn their ethical character through the people that make up and represent.
Ethics within the company is the same ethics of privacy. There are many ethical, but only an ethic that does not depend on local, country, or time, but is the way to the affirmation of the dignity and fulfillment of man.
Not having institutionalized a "Letter of Ethical Values and Ethical Principles" itself, Ervanário Portuense is governed however by certain standards, with particular reference to the Universal Declaration of Human Rights, Charter of Fundamental Rights of the European Union and by a set of values and standards of conduct long established and enshrined in commercial relations.
Thus, Ervanário Portuense shares the following ethical values:
In stores, you can count on professionals always available to better assist and clarify how the natural and complementary therapies help to find the balance, well-being and achieve health. We invest in continuous and specialized training of our employees as means of evolution and constant updating.
In the case of Medicine and Integrative Therapies we have a multidisciplinary team composed of physicians, acupuncturists, naturopaths, homeopaths, reflexologists, nutritionists and masseurs. This team, able to respond effectively and professionalism, develops its work in a holistic perspective of the human being.